I did not receive the One-time PIN (OTP) for SMS verification
A few things to take note of when doing SMS verification:
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Did you check your country code in the first box?
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Did you enter your full phone number, including the area code?
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Can your phone receive international SMS?
Most phones are able to receive international SMS. In some cases, a special data service plan may be required. To check if your phone can receive international SMS, please contact your mobile service provider.
If your answer to the above is all yes, please try again.
SMS delivery can be delayed if you live in a densely populated area or if your carrier's infrastructure isn't well maintained. The OTP typically arrive within seconds or minutes, though some messages may arrive hours later.
If you've waited more than 4 hours and still haven't received our SMS, please submit your support request here.
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General
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Account
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Limits
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SMS Verification
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Buy
- I did not receive my credits!
- I bought credits but why is the transaction still listed as "Pending"?
- Can I buy virtual currencies as a gift for other avatars?
- Can I buy with my credit card without signing up for PayPal?
- How do I buy virtual currency from the real money I've deposited into my FMX wallet?
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Deposits and Withdrawals
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Sell and Trade
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Traders' Course
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Funds Transfer
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Share & Earn!