I did not receive the One-time PIN (OTP) for SMS verification

A few things to take note of when doing SMS verification:

  • Did you check your country code in the first box?

  • Did you enter your full phone number, including the area code?

  • Can your phone receive international SMS?
    Most phones are able to receive international SMS. In some cases, a special data service plan may be required. To check if your phone can receive international SMS, please contact your mobile service provider.

If your answer to the above is all yes, please try again.

SMS delivery can be delayed if you live in a densely populated area or if your carrier's infrastructure isn't well maintained. The OTP typically arrive within seconds or minutes, though some messages may arrive hours later.

If you've waited more than 4 hours and still haven't received our SMS, please submit your support request here.